Privacy Policy

Last Updated: November 29th 2025
Sizzle with Soul LLC
McKinney, Texas
Email: info@sizzlewithsoul.com

Sizzle with Soul LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or use any of our services.

By accessing our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

Provided directly by you when you:

Submit a pre-order
Request catering services
Fill out a contact form
Join a mailing list
Pay for services
Leave a review or rating

This may include:

Name
Email address
Phone number
Billing address
Event details (for catering)
Payment-related information (processed securely through third-party payment providers)

1.2 Automatically Collected Information

Our website may automatically collect:

IP address
Device information
Browser type
Pages visited
Cookies and tracking data
Referring website links

This is standard WordPress/WooCommerce functionality to improve user experience.

2. How We Use Your Information

We use your information to:

Process orders and catering requests
Communicate regarding your order or inquiry
Send confirmations and updates
Improve our website and services
Respond to questions, feedback, or support requests
Send marketing or promotional materials (only when you opt in)
Comply with legal obligations

We do not sell or rent your information to third parties.

3. How We Share Information

We may share information only with:

Service providers (payment processors, email services, order management tools)
Delivery partners, if applicable
Website service providers (hosting, analytics, security plugins)
Legal authorities, if required by law

Third-party partners process information only as needed to provide services to you.

4. Cookies and Tracking

Our website (and plugins we use) may use cookies to:

Improve website performance
Track analytics
Keep items in your cart
Enhance user experience

You may disable cookies in your browser settings, but some website features may not function properly.

5. Payment Processing

We use secure third-party payment processors such as:

Square
WooCommerce Payments (if used)
Zelle (manual payment method)

We do not store your full credit card information on our servers.

6. Data Security

We take reasonable steps to protect your information, including:

Secure hosting
SSL encryption
Strong password practices
Limited access to customer data

While no method of transmission is 100% secure, we strive to protect your information to the best of our ability.

7. Your Rights

Depending on your location, you may request:

Access to your personal data
Corrections to your data
Deletion of your data
Withdrawal from marketing communications

You may make a request by emailing info@sizzlewithsoul.com.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

9. Links to Third-Party Websites

Our website may include links to external websites (such as social media, payment platforms, or reservation systems).
We are not responsible for the privacy practices of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top of this page will reflect the latest revision.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

Sizzle with Soul LLC
McKinney, Texas
Email: info@sizzlewithsoul.com